Privacy Policy

Privacy Policy for Lois Hayward VA

Last updated: [01/05/2025]

1. Introduction

Lois Hayward VA (“we,” “us,” or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit our website (https://loishayward-va.co.uk).

2. Who We Are

Business Name: Lois Hayward VA
Registered Address: 22 St. Laurence Way, Bidford-On-Avon, Warwickshire B50 4FF
ICO Registration Number: ZB889536
Contact Email: lois@loishayward-va.co.uk

3. What Data We Collect

We may collect the following types of personal data:

Name and contact details (e.g., email, phone number)
Business information (if applicable)
Website usage data (via cookies and analytics)
Any information provided via contact forms

4. How We Use Your Data

We use your data for:

Providing services and responding to enquiries
Improving website functionality and user experience
Marketing communications (if consent is given)
Legal and regulatory compliance

5. Legal Basis for Processing

We process personal data under the following legal bases:

Consent – When you opt into marketing communications
Contractual necessity – When providing services
Legal obligation – Compliance with UK regulations
Legitimate interests – Website analytics and improvements

6. Data Sharing

We do not sell personal data. However, we may share data with:

Third-party service providers (e.g., hosting, analytics)
Legal authorities if required by law

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy.

8. Your Rights

Under UK GDPR, you have the right to:

Access, correct, or delete your data
Restrict or object to processing
Withdraw consent for marketing
Lodge a complaint with the ICO (www.ico.org.uk)

9. Cookies and Tracking Technologies

For details on how we use cookies, please refer to our Cookies Policy.

10. Changes to This Policy

We may update this policy periodically. Please check this page for the latest version.

11. Contact Us

If you have any questions about this policy, please contact us at lois@loishayward-va.co.uk

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