Pricing Options
Flexible Hourly Support
Pay-As-You-Go
For businesses or individuals needing on-demand support, our hourly rate ensures flexibility without long-term commitment.
- Standard Hourly Rate: £35
- Minimum Booking: 2 hours
With hourly support, you only pay for the time you need, avoiding the expenses associated with hiring a full-time employee – no recruitment costs, holiday pay, Tax, NI, pensions, software licences, or equipment expenses.
Cost-Effective Retainer Packages
Ongoing Support
If you require regular assistance, my retainer plans offer priority service and cost-effective solutions (minimum 3-month commitment)
- Small Retainer (10 hours/month) – Designed for light admin and business support.
- Standard Retainer (20 hours/month) – Covers a broader scope, ideal for ongoing business management.
- Premium Retainer (30 hours/month) – Comprehensive assistance including business and lifestyle tasks.
Retainer clients benefit from guaranteed availability, consistent service, and structured support, making business operations more efficient without the overhead costs of hiring in-house staff
Tailored Solutions
Bundled Service Packages
For businesses or individuals seeking structured assistance, our bundled services offer a tailored approach with set pricing.
Examples include:
- Business Essentials Bundle – Admin support, document formatting, inbox management.
- Specialised VA Services – Tailoring support for niche industries, such as legal, finance, or creative businesses, to provide more targeted assistance.
- Lifestyle & Personal Assistance Bundle – Travel planning, diary organisation, and task management.
We customise bundles to suit your specific requirements, ensuring you get the right level of support when you need it.
Additional Costs & Considerations
Certain tasks may require additional costs, such as:
- Urgent Requests & Out-of-Hours Work – £60
- Third-Party Costs – Any expenses related to external services (e.g., software subscriptions) which will be estimated in advance of work taking place and recorded in a booking form.
Why Choose Lois Hayward VA?
Working virtually means you avoid additional office expenses while still benefiting from a professional, highly experienced assistant.
- Cost Savings – No employment costs, recruitment fees, sick pay, or insurance expenses.
- Efficiency & Flexibility – Only pay for the hours you need, when you need them.
- Compliance & Professionalism – Registered with the ICO, with comprehensive Professional Indemnity cover via PolicyBee.
- Legal Sector Experience – With a background in a law firm, every task is completed with precision, professionalism, and attention to detail.

If you’re unsure which plan works best, get in touch for a consultation – let’s find the perfect solution for your needs.
Let’s Make Life Easier
Whether you need professional business support or help managing personal tasks, I’m here to provide reliable and flexible assistance that fits your needs. No matter the challenge, my services are designed to streamline your workload, save you valuable time, and allow you to focus on what truly matters.
Take the first step towards a more organised and stress-free approach – get in touch today to discuss how I can support you. Whether it’s a one-off task or ongoing assistance, I’ll tailor a solution that works for you.
Let’s start making things simpler.
